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Productivity Among Physical Therapists: An Evaluation of One Department

Mr. Bohannon was a graduate student in the Division of Physical Therapy. University of North Carolina. when this project was completed. He is now Chief, Department of Physical Therapy, Southeastern Regional Rehabilitation Center, PO Box 2000, Fayetteville, NC 28302 (USA).

This article describes a method for evaluating the productivity of therapists in a physical therapy department. I applied this method for 20 days in one department of an acute-care hospital and used the data collected to establish a standard based on the best performance by an individual therapist. I found this method could substantially improve the performance of individual therapists and the department as a whole. If all therapists in the department were as productive as the most productive therapist, the dollar sum of procedures performed would be at least $250,000 greater than if the average performance level continued.

Key Words: Costs and cost analysis • Efficiency • Physical therapy

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